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12.1.2012

THE OMBUDSPERSON INSTITUTION PLACED TODAY COMPLAINING BOXES AT THE CORRECTIONAL CENTRE IN LIPJAN

12 January 2012 – The Ombudsperson Institution today placed the new complaining boxes at the Correctional and Detention Centre in Lipjan. While, on Friday 13th January, the boxes will be also be placed in Dubrava prison.

The boxes placed in these detention facilities will offer the possibility to the persons deprived of their liberty to express their complaints to the Ombudsperson Institution. Only the OIK staff may open these boxes.
Such initiative has been taken in order to change the boxes that were earlier placed by the OIK staff. Due to various reasons some of these boxes were damaged. This year the boxes will be placed in more places where the persons deprived of their liberty are held, such as: the Police Stations, Detention Centres in Prishtina, Lipjan, Gjilan, Pejë, Mitrovicë, Prizren, Durbava and Smrekonica prisons, Mental Health Centres, Homes for Older Persons, Centres for Persons with Mental Disabilities, Centres for Children with Mental Disabilities etc.
The personnel working in these centres, as well as the family members of the persons derived of their liberty may also put in these boxes their complaints addressing the Ombudsperson Institution.
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Ombudsperson offices

Mitrovica
Peja
Prishtina
Gjakova
Gjilan
Graçanica
Ferizaj
Prizren

Mitrovicë / Mitrovica Regional Offices

Tel: + 381 (0) 28 30 138,

Address:   
Agim Hajrizi Square, nn, Regional Tax Administration Building Working hours: 08:00 - 16:00


Mitrovica Sub-Office Tel: + 377 (0)45 455 319
+ 381 (0)63 817 44 79 Address:
Str. "Sami Frashëri", nn.
Bosniak area
AOK building in the North of Mitrovica

Peja / Pec Regional Office

Tel:  
+381 (0)39 432 931 Address:
Str. “Queen Teuta” no.59
Municipal Building, 3rd Floor, No.3 Working hours: 08:00 - 16:00

Main Office in Prishtina

Free calls for applicants: 
0800 15555
Tel:
+381 (0) 38 223 782; +381 (0) 38 223 783 +381 (0) 38 223 784; +381 (0) 38 223 789
Fax: +381 (0) 38 223 790
E-mail address:info@ombudspersonkosovo.org
Main Office Address:
Ombudsperson Institution 
Str. “MIGJENI”, no. 21
10000 Pristina, KOSOVO

Regional Office, Gjakova

Tel:

+381 (0)390 327 698 Address:
Str. “Ismail Qemaili"
(former Cadastre Building) Working hours:
08:00 - 16:00

Gjilan/Gnjilane Regional Office

Tel: 
+381 (0)280 320 843 Address:
"Adem Jashari" St Municipal Building II Working hours: 08:00 - 16:00

Gračanica / Graçanicë Regional Office

Phone: 
+381 (0) 38 65 118
+377 (0) 44 367 719
+381 (0) 64 37 11 137

Adress:
str."Car Lazar" n.n.

Working hours: 08:00 - 16:00

Tel: 
+381 (0)290 326 032 Address:
Municipal Building (Basement) Working hours: 08:00 - 16:00

Prizren Regional Office

Tel: 
+381 (0)29 222 138 Adresa:
Str. “Remzi Ademi”, nn Working hours: 08:00 - 16:00

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